Important Note: As of 28th April 2021, all users will need to choose a new password when logging in for the first time. You will only need to do this once on the first device you use. if you have already reset your password successfully, all you need to do is LOGIN on subsequent devices.
Click here to Choose New Password
Follow the below instructions to reset your password:
- Click on Sign in / Login existing user from App or Web
- Click on choose a new password or forgot password
- Insert the email address (or mobile number) that you signed up with then click on continue
- Click on send verification code
- You will receive an email with a verification code (or OTP via SMS if your mobile number is your username). Note: Ensure to check your email junk/spam folder not to miss critical communications from OSN.
- Enter the verification code, then click on “Verify Code”
- Set and confirm your new password, then click on continue
- Use your email (or mobile number) and your new password to login and start watching
Follow the below instructions to change your password whenever you feel like while logged in:
- Go to your My Account page
- Click on the Edit button next to your password
- Enter and confirm your new password, then click submit